Shipping policy

Lead-Time Variability and Estimates

  1. General Lead-time: Customers recognize that the lead-time required for processing and delivering orders can vary throughout the year. While the typical lead-time is estimated to be between 4 to 6 weeks, it might extend to periods of 6 to 12 weeks or even longer.

  2. Specific Lead-time for Bed Swings: Orders specifically for bed swings have an estimated lead-time ranging from 6 to 16 weeks. However, this duration may sometimes surpass the provided timeframe due to various factors.

  3. Factors Influencing Lead-time: The variability in lead-time is influenced by multiple factors. These factors might include, but are not restricted to:

    • Fabric back orders.
    • Interruptions in the supply chain.
    • Surge in order volumes.
    • Detailed customization requests from customers.

  4. Estimate Nature of Lead-time: While The Bed Swing, LLC strives to offer accurate and up-to-date lead-time estimates, it's crucial for customers to understand that these are only approximations and might be revised without any prior notification.

  5. Customer Appreciation: We sincerely value our customers' comprehension and patience regarding these potential fluctuations and any resultant delays.

Additional Shipping Costs

Shipping Cost Estimations and Adjustments

  1. Estimation of Shipping Costs: Customers understand and concur that the shipping cost provided during checkout is a preliminary estimate and not a fixed rate.

  2. Potential Additional Charges: If the genuine freight charges exceed the estimated amount due to specific reasons such as:

    • Deliveries to remote locations.
    • Application of fuel surcharges.
    • Unexpected price hikes outside the control of The Bed Swing, LLC.

    The Customer will bear the responsibility for these additional costs.

  3. Notification of Additional Charges: Should such scenarios arise, The Bed Swing, LLC will promptly inform the Customer by providing a detailed invoice highlighting the extra charges and explaining the reasons for the surge in costs.

  4. Payment Prior to Delivery: Payment of any supplemental charges will be obligatory before the order is dispatched or delivered to the Customer.